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Michael Podolsky
Michael Podolsky is a co-founder and CEO of PissedConsumer.com, a review platform, and WiserBrand.com IT consulting and BPO agency. Having extensive customer service experience, Michael advocates for consumers' right to free speech and the First Amendment. He developed a unique perspective on customer experience and advocacy through the operation of PissedConsumer.com — a review and reputation management platform that helps bridge the gap between businesses and customers through transparent communication. He is a Leader Member of the Customer Service & Satisfaction group at Forbes Business Council and an Inc influencer with two of his businesses ranked in the Inc.5000 list 2023. In his speeches, Michael inspires business owners to improve their online reputation, customer service, customer relations, and brand awareness.
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09-Oct-2024Theatre 8 LANegative Feedback as a Gift: How to Benefit from It